Free SKILL.md scraped from GitHub. Clone the repo or copy the file directly into your Claude Code skills directory.
npx versuz@latest install davekilleen-dex-claude-skills-available-customer-success-renewal-prepgit clone https://github.com/davekilleen/Dex.gitcp Dex/SKILL.MD ~/.claude/skills/davekilleen-dex-claude-skills-available-customer-success-renewal-prep/SKILL.md--- name: renewal-prep description: Prepare for upcoming renewal role_groups: [customer_success, sales] jtbd: | Renewals sneak up and you're not prepared. This gathers account history and value delivered, identifies expansion opportunities, flags risks or concerns, and creates a renewal strategy so you maximize retention and growth. time_investment: "20-30 minutes per renewal" --- ## Purpose Prepare comprehensive renewal strategy with value summary, risk mitigation, and expansion opportunities. ## Usage - `/renewal-prep [account-name]` - Prepare for specific account renewal --- ## Steps 1. **Gather account context:** - Contract value and terms - Start date and renewal date - Product usage and adoption - Support history 2. **Document value delivered:** - Key wins - ROI metrics - Problems solved - Relationship strength 3. **Identify expansion opportunities:** - Additional products/features - More users/seats - Upgraded tiers 4. **Assess risks:** - Adoption issues - Unresolved concerns - Competitor activity - Budget constraints 5. **Create renewal strategy:** - Value narrative - Pricing/packaging - Risk mitigation - Timeline --- ## Output Format ```markdown # Renewal Prep: [Account] **Current ARR:** $[Amount] **Renewal date:** [Date] ([X] days away) **Contract type:** [Terms] ## Value Delivered - [Win 1] - [Win 2] ## Expansion Opportunities - [Opportunity] - Potential value: $[Amount] ## Risk Factors - [Risk] - Mitigation: [Plan] ## Renewal Strategy **Pricing:** [Recommendation] **Timeline:** [Key dates] **Next steps:** [Actions] ```