Free SKILL.md scraped from GitHub. Clone the repo or copy the file directly into your Claude Code skills directory.
npx versuz@latest install microsoftdocs-agent-skills-skills-azure-communication-servicesgit clone https://github.com/MicrosoftDocs/Agent-Skills.gitcp Agent-Skills/SKILL.MD ~/.claude/skills/microsoftdocs-agent-skills-skills-azure-communication-services/SKILL.md--- name: azure-communication-services description: Expert knowledge for Azure Communication Services development including troubleshooting, best practices, decision making, architecture & design patterns, limits & quotas, security, configuration, integrations & coding patterns, and deployment. Use when building ACS calling/chat apps, PSTN/phone numbers, SMS/email, Teams interop, or Job Router workloads, and other Azure Communication Services related development tasks. Not for Azure AI Bot Service (use azure-bot-service), Azure Notification Hubs (use azure-notification-hubs), Azure Web PubSub (use azure-web-pubsub), Azure SignalR Service (use azure-signalr-service). compatibility: Requires network access. Uses mcp_microsoftdocs:microsoft_docs_fetch or fetch_webpage to retrieve documentation. metadata: generated_at: "2026-04-12" generator: "docs2skills/1.0.0" --- # Azure Communication Services Skill This skill provides expert guidance for Azure Communication Services. Covers troubleshooting, best practices, decision making, architecture & design patterns, limits & quotas, security, configuration, integrations & coding patterns, and deployment. It combines local quick-reference content with remote documentation fetching capabilities. ## How to Use This Skill > **IMPORTANT for Agent**: Use the **Category Index** below to locate relevant sections. For categories with line ranges (e.g., `L35-L120`), use `read_file` with the specified lines. For categories with file links (e.g., `[security.md](security.md)`), use `read_file` on the linked reference file > **IMPORTANT for Agent**: If `metadata.generated_at` is more than 3 months old, suggest the user pull the latest version from the repository. If `mcp_microsoftdocs` tools are not available, suggest the user install it: [Installation Guide](https://github.com/MicrosoftDocs/mcp/blob/main/README.md) This skill requires **network access** to fetch documentation content: - **Preferred**: Use `mcp_microsoftdocs:microsoft_docs_fetch` with query string `from=learn-agent-skill`. Returns Markdown. - **Fallback**: Use `fetch_webpage` with query string `from=learn-agent-skill&accept=text/markdown`. Returns Markdown. ## Category Index | Category | Lines | Description | |----------|-------|-------------| | Troubleshooting | L37-L111 | Diagnosing and fixing ACS calling, SMS, email, Teams, PSTN, audio/video, device, network, and SDK issues, plus collecting logs, UFD events, and diagnostics for support. | | Best Practices | L112-L137 | Best practices for ACS calling, SMS, email, IDs, auth, Teams interop, network/quality, spam/opt-out compliance, and production-ready virtual visit and meeting experiences. | | Decision Making | L138-L153 | Guidance on ACS/Teams design decisions: PSTN options and pricing, phone numbers, Teams interop and licensing, gov cloud usage, and migrating from Twilio Video/Chat to ACS. | | Architecture & Design Patterns | L154-L159 | Designing scalable contact center solutions with ACS and patterns for integrating ACS with ExpressRoute for secure, private connectivity and network architecture. | | Limits & Quotas | L160-L227 | Limits, quotas, regional availability, and restrictions for ACS calling, phone numbers, email, Teams interop, media features, and troubleshooting token/metric-related issues. | | Security | L228-L254 | Security, auth, and compliance for ACS: encryption, identities, HMAC, webhooks, Teams interop controls, captions/RTT/transcription data, caller ID, WhatsApp/email, and emergency calling. | | Configuration | L255-L334 | Monitoring, logging, metrics, and diagnostics for ACS (chat, voice/video, SMS, email, calling, routing), plus configuration for Teams interop, domains, routing, UI library, and SMS/email compliance. | | Integrations & Coding Patterns | L335-L481 | Patterns and code to integrate ACS calling, chat, SMS, email, Rooms, Job Router, and WhatsApp with apps, bots, Teams, OpenAI, push/events, media, and telephony features. | | Deployment | L482-L486 | Infrastructure and deployment guidance for Azure Communication Services: direct routing requirements and automating ACS/Email resource provisioning with PowerShell. | ### Troubleshooting | Topic | URL | |-------|-----| | Use Job Router operational logs for diagnostics | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/logs/router-logs | | Troubleshoot ACS email custom domain configuration issues | https://learn.microsoft.com/en-us/azure/communication-services/concepts/email/email-domain-configuration-troubleshooting | | Monitor logs and metrics for ACS Teams external users | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/guest/monitor-logs-metrics | | Troubleshoot common Teams Phone extensibility issues with ACS | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/tpe/teams-phone-extensibility-troubleshooting | | Resolve common Azure SMS questions and issues | https://learn.microsoft.com/en-us/azure/communication-services/concepts/sms/sms-faq | | Troubleshoot ACS direct routing outbound call failures | https://learn.microsoft.com/en-us/azure/communication-services/concepts/telephony/monitoring-troubleshooting-telephony/troubleshoot-outbound-calls | | Fix ACS direct routing TLS certificate and SIP OPTIONS issues | https://learn.microsoft.com/en-us/azure/communication-services/concepts/telephony/monitoring-troubleshooting-telephony/troubleshoot-tls-certificate-sip-options | | Troubleshoot ACS PSTN call failures using result codes | https://learn.microsoft.com/en-us/azure/communication-services/concepts/telephony/troubleshooting-pstn-call-failures | | Collect troubleshooting information for Azure Communication Services | https://learn.microsoft.com/en-us/azure/communication-services/concepts/troubleshooting-info | | Use ACS Call Diagnostics to investigate call issues | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/call-diagnostics | | Diagnose Azure Communication Services call quality issues | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/call-diagnostics | | Review known issues in ACS native calling SDKs | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/known-issues-native | | Review known issues for ACS WebJS calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/known-issues-webjs | | Diagnose and fix ACS web VoIP call quality issues | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/troubleshoot-web-voip-quality | | Use User Facing Diagnostics to detect ACS call issues | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/user-facing-diagnostics | | Troubleshoot ACS UI Library calls and collect debug info | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/ui-library-sdk/troubleshooting | | Troubleshoot Azure-linked WhatsApp Business accounts | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/advanced-messaging/whatsapp/whatsapp-business-account-faq | | Resolve audio delay issues in ACS calls | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/audio-issues/delay-issue | | Fix echo problems in ACS audio calls | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/audio-issues/echo-issue | | Troubleshoot low incoming audio volume in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/audio-issues/incoming-audio-low-volume | | Resolve one-way audio from faulty microphones in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/audio-issues/microphone-issue | | Fix one-way audio when microphone permission is denied | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/audio-issues/microphone-permission | | Handle one-way audio caused by network issues in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/audio-issues/network-issue | | Diagnose ACS audio issues using UFD and device checks | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/audio-issues/overview | | Diagnose poor audio quality in ACS calls | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/audio-issues/poor-quality | | Resolve one-way audio from speaker issues in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/audio-issues/speaker-issue | | Fix ACS calls ending with 410/3112 network errors | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/call-setup-issues/call-ends-with-410-3112 | | Resolve long ACS call setup times | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/call-setup-issues/call-setup-takes-too-long | | Fix ACS CallAgent creation failures in Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/call-setup-issues/failed-to-create-call-agent | | Troubleshoot missing incoming call notifications in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/call-setup-issues/no-incoming-call-notifications | | Identify stages of ACS call setup issues | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/call-setup-issues/overview | | Troubleshoot slow askDevicePermission responses in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/device-issues/ask-device-permission-api-takes-too-long | | Fix missing detailed microphone list in ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/device-issues/no-enumerated-microphone-list | | Fix missing detailed speaker list in ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/device-issues/no-enumerated-speaker-list | | Resolve missing permission prompts in ACS device access | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/device-issues/no-permission-prompt | | Understand ACS device and permission issues in calls | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/device-issues/overview | | Apply general troubleshooting strategies for ACS calls | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/general-troubleshooting-strategies/overview | | Report unresolved ACS calling issues effectively | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/general-troubleshooting-strategies/report-issue | | Interpret ACS Calling SDK error messages and codes | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/general-troubleshooting-strategies/understanding-error-codes | | Collect verbose browser logs for ACS troubleshooting | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/how-to-collect-browser-verbose-log | | Collect ACS call information for support diagnosis | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/how-to-collect-call-info | | Enable and manage ACS WebJS client logging | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/how-to-collect-client-logs | | Capture diagnostic audio recordings for ACS calls | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/how-to-collect-diagnostic-audio-recordings | | Gather Windows audio event logs for ACS issues | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/how-to-collect-windows-audio-event-log | | Resolve cameraFreeze UFD and frozen video in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/camera-freeze | | Interpret cameraPermissionDenied UFD in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/camera-permission-denied | | Fix cameraStartFailed UFD when ACS video won’t start | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/camera-start-failed | | Diagnose cameraStartTimedOut UFD in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/camera-start-timed-out | | Handle cameraStoppedUnexpectedly UFD in ACS video | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/camera-stopped-unexpectedly | | Fix capturerStartFailed UFD for ACS screen sharing | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/capturer-start-failed | | Investigate capturerStoppedUnexpectedly UFD in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/capturer-stopped-unexpectedly | | Investigate microphoneMuteUnexpectedly UFD in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/microphone-mute-unexpectedly | | Handle microphoneNotFunctioning UFD in ACS calls | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/microphone-not-functioning | | Interpret microphonePermissionDenied UFD in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/microphone-permission-denied | | Understand networkReceiveQuality UFD in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/network-receive-quality | | Diagnose networkReconnect UFD and ICE failures in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/network-reconnect | | Handle networkRelaysNotReachable UFD in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/network-relays-not-reachable | | Understand networkSendQuality UFD in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/network-send-quality | | Fix noMicrophoneDevicesEnumerated UFD in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/no-microphone-devices-enumerated | | Interpret noNetwork UFD events in ACS calls | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/no-network | | Resolve noSpeakerDevicesEnumerated UFD in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/no-speaker-devices-enumerated | | Resolve screenshareRecordingDisabled UFD on macOS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/screenshare-recording-disabled | | Use speakingWhileMicrophoneIsMuted UFD to aid users | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/speaking-while-microphone-is-muted | | Troubleshoot call end response codes across ACS SDKs | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/troubleshooting-codes | | Avoid createView errors when disposing ACS video renderer | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/video-issues/application-disposes-video-renderer | | Diagnose ACS createView timeout video errors | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/video-issues/create-view-timeout | | Mitigate poor ACS video quality on bad networks | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/video-issues/network-poor | | Recover when remote ACS video becomes unavailable | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/video-issues/remote-video-becomes-unavailable | | Handle unavailable video subscription errors in ACS | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/video-issues/subscribing-video-not-available | | Troubleshoot frozen sender video in ACS calls | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/video-issues/video-is-frozen | | Address high CPU impact on ACS video quality | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/video-issues/video-sender-has-high-cpu-load | ### Best Practices | Topic | URL | |-------|-----| | Apply best practices for ACS Calling SDK usage | https://learn.microsoft.com/en-us/azure/communication-services/concepts/best-practices | | Implement answer machine detection with DTMF logic | https://learn.microsoft.com/en-us/azure/communication-services/concepts/call-automation/answer-machine-detection | | Apply best practices for Communication Services user access tokens | https://learn.microsoft.com/en-us/azure/communication-services/concepts/credentials-best-practices | | Manage Azure email opt-outs for B2C delivery | https://learn.microsoft.com/en-us/azure/communication-services/concepts/email/email-optout-management | | Improve Azure email sender reputation and complaints | https://learn.microsoft.com/en-us/azure/communication-services/concepts/email/sender-reputation-managed-suppression-list | | Govern Teams meeting experience for ACS virtual visits | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/virtual-visits/govern-meeting-experience | | Optimize user experience for ACS–Teams virtual appointments | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/virtual-visits/plan-user-experience | | Choose and use Raw ID string identifiers in ACS | https://learn.microsoft.com/en-us/azure/communication-services/concepts/raw-id-use-cases | | Follow Azure SMS and email messaging policies | https://learn.microsoft.com/en-us/azure/communication-services/concepts/sms/messaging-policy | | Fill Azure SMS short code program brief correctly | https://learn.microsoft.com/en-us/azure/communication-services/concepts/sms/program-brief-guidelines | | Prepare 10DLC brand and campaign registration details | https://learn.microsoft.com/en-us/azure/communication-services/concepts/sms/ten-digit-long-code-guidelines | | Complete Azure toll-free SMS verification application | https://learn.microsoft.com/en-us/azure/communication-services/concepts/sms/toll-free-verification-guidelines | | Avoid ACS phone numbers being flagged as spam | https://learn.microsoft.com/en-us/azure/communication-services/concepts/telephony/prevent-spam-flag | | Handle known Call Automation limitations and behaviors | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/known-issues-call-automation | | Manage and improve ACS call quality in production | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/manage-call-quality | | Apply network requirements for ACS voice and video quality | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/network-requirements | | Apply ACS-specific UX best practices for calling | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/user-experience | | Handle emergency calls in Teams Phone Extensibility | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/tpe/teams-phone-extensibility-emergency-call | | Optimize ACS audio calling in Azure Virtual Desktop VDI | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/calling-from-virtual-desktop-infrastructure | | Optimize ACS video layout and resolution on web | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/optimizing-video-placement | | Implement a production-ready ACS authentication backend (hero sample) | https://learn.microsoft.com/en-us/azure/communication-services/samples/trusted-auth-sample | | Prepare devices for ACS-powered virtual appointments | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/virtual-visits/extend-teams/precall | ### Decision Making | Topic | URL | |-------|-----| | Use Azure Advisor recommendations for ACS optimization | https://learn.microsoft.com/en-us/azure/communication-services/concepts/advisor-overview | | Use ACS Teams interop in government cloud environments | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/guest/government-cloud | | Use ACS Teams user features in government cloud environments | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/teams-user/government-cloud | | Choose PSTN connectivity options and estimate cost for Teams Phone extensibility | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/tpe/teams-phone-extensibility-connectivity-cost | | Decide on migration from Twilio Video to ACS Calling | https://learn.microsoft.com/en-us/azure/communication-services/concepts/migrate-to-azure-communication-services | | Choose ACS phone number types and regions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/number-types | | Understand pricing model for ACS Teams interop scenarios | https://learn.microsoft.com/en-us/azure/communication-services/concepts/pricing/teams-interop-pricing | | Plan ACS PSTN usage with pricing and billing rules | https://learn.microsoft.com/en-us/azure/communication-services/concepts/pstn-pricing | | Determine Teams license requirements for ACS Teams interop | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/eligible-teams-licenses | | Design and integrate custom event platforms with Teams and ACS | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/events-playbook | | Migrate Twilio Video implementations to ACS Calling | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/migrating-to-azure-communication-services-calling | | Migrate Twilio Conversations Chat to ACS Chat | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/migrating-to-azure-communication-services-chat | ### Architecture & Design Patterns | Topic | URL | |-------|-----| | Architect contact center solutions with Azure Communication Services | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/contact-center | | Architect ACS with ExpressRoute for private connectivity | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/integrate-express-route | ### Limits & Quotas | Topic | URL | |-------|-----| | Understand Call Automation metrics definitions and units | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/logs/call-automation-metrics | | Supported MIME types for ACS email attachments | https://learn.microsoft.com/en-us/azure/communication-services/concepts/email/email-attachment-allowed-mime-types | | Request higher email sending quotas in ACS | https://learn.microsoft.com/en-us/azure/communication-services/concepts/email/email-quota-increase | | Review known issues and limitations for ACS Teams external users | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/guest/limitations | | Argentina ACS phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-argentina | | Australia ACS phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-australia | | Austria ACS phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-austria | | Belgium ACS phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-belgium | | Brazil ACS phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-brazil | | Canada ACS phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-canada | | Chile ACS phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-chile | | China ACS phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-china | | Colombia ACS phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-colombia | | Czech Republic ACS phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-czech-republic | | Check Denmark phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-denmark | | Check Estonia phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-estonia | | Check Finland phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-finland | | Check France phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-france | | Check Germany phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-germany | | Check Hong Kong phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-hong-kong | | Check Indonesia phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-indonesia | | Check Ireland phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-ireland | | Check Israel phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-israel | | Check Italy phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-italy | | Check Japan phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-japan | | Check Latvia phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-latvia | | Check Lithuania phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-lithuania | | Check Luxembourg phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-luxembourg | | Check Malaysia phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-malaysia | | Check Mexico phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-mexico | | Check Netherlands phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-netherlands | | Check New Zealand phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-new-zealand | | Check Norway phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-norway | | Check Philippines phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-philippines | | Check Poland phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-poland | | Check Portugal phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-portugal | | Check Saudi Arabia phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-saudi-arabia | | Check Singapore phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-singapore | | Check Slovakia phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-slovakia | | Check Slovenia phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-slovenia | | Check South Africa phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-south-africa | | Check South Korea phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-south-korea | | Check Spain phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-spain | | Check Sweden phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-sweden | | Check Switzerland phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-switzerland | | Check Taiwan phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-taiwan | | Check Thailand phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-thailand | | Check UAE phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-united-arab-emirates | | Check UK phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-united-kingdom | | Check US phone number availability and restrictions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/phone-number-management-for-united-states | | Check country availability and eligibility for Azure numbers | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/sub-eligibility-number-capability | | Review Azure Communication Services API limits and quotas | https://learn.microsoft.com/en-us/azure/communication-services/concepts/service-limits | | Use certified SBCs and understand ACS direct routing limits | https://learn.microsoft.com/en-us/azure/communication-services/concepts/telephony/certified-session-border-controllers | | Implement ACS emergency calling by supported regions | https://learn.microsoft.com/en-us/azure/communication-services/concepts/telephony/emergency-calling-concept | | Review known telephony limitations in ACS direct routing | https://learn.microsoft.com/en-us/azure/communication-services/concepts/telephony/known-limitations-acs-telephony | | Understand ACS toll-free calling limitations by region | https://learn.microsoft.com/en-us/azure/communication-services/concepts/telephony/toll-free-calling | | Understand limits for ACS trial and verified phone numbers | https://learn.microsoft.com/en-us/azure/communication-services/concepts/telephony/trial-phone-numbers-faq | | Review Calling SDK platform support and feature limits | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/calling-sdk-features | | Review RAW media access constraints in ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/media-access | | Configure Music Mode audio quality settings in ACS | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/music-mode | | Handle ACS email sending tier limit exceptions | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/send-email-advanced/throw-exception-when-tier-limit-reached | | Get and manage ACS trial phone numbers with constraints | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/telephony/get-trial-phone-number | | Resolve ACS call setup failures from invalid or expired tokens | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/call-setup-issues/invalid-or-expired-tokens | | ACS video subscription limits on browsers | https://learn.microsoft.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/video-issues/reaching-max-number-of-active-video-subscriptions | ### Security | Topic | URL | |-------|-----| | Understand data transfer and terms for WhatsApp in Azure | https://learn.microsoft.com/en-us/azure/communication-services/concepts/advanced-messaging/whatsapp/whatsapp-terms-of-service | | Configure authentication methods for Azure Communication Services | https://learn.microsoft.com/en-us/azure/communication-services/concepts/authentication | | Understand ACS call flow topologies and encryption | https://learn.microsoft.com/en-us/azure/communication-services/concepts/detailed-call-flows | | Apply sender authentication best practices in Azure | https://learn.microsoft.com/en-us/azure/communication-services/concepts/email/email-authentication-best-practice | | Configure Azure email domains and authentication | https://learn.microsoft.com/en-us/azure/communication-services/concepts/email/email-domain-and-sender-authentication | | Use Azure Communication Services in US Government clouds | https://learn.microsoft.com/en-us/azure/communication-services/concepts/government | | Configure authentication for single-tenant and multitenant ACS Teams apps | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/custom-teams-endpoint-authentication-overview | | Configure closed captions for ACS–Teams interop calls | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/enable-closed-captions | | Enable and license Teams interoperability for ACS users | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/enable-interoperability-teams | | Understand security measures for ACS Teams external users | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/guest/security | | Configure Teams admin controls for external ACS users | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/guest/teams-administration | | Assign Microsoft Entra API permissions for ACS Teams calling | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/teams-user/azure-ad-api-permissions | | Use Rooms API for secure structured meetings | https://learn.microsoft.com/en-us/azure/communication-services/concepts/rooms/room-concept | | Configure ACS caller ID and CNAM registration | https://learn.microsoft.com/en-us/azure/communication-services/concepts/telephony/how-to-manage-your-calling-identity | | Understand ACS closed captions behavior and data handling | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/closed-captions | | Understand ACS Real Time Text compliance and usage | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/real-time-text | | Secure Call Automation webhooks and Event Grid delivery | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/call-automation/secure-webhook-endpoint | | Display and consent to call transcription state in ACS | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/call-transcription | | Use managed identity with Azure Communication Services securely | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/managed-identity | | Set up SMTP authentication for ACS email with Entra | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/send-email-smtp/smtp-authentication | | Implement Azure Communication Services emergency calling | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/telephony/emergency-calling | | Configure consent and access for Teams Phone Extensibility | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/tpe/teams-phone-extensibility-access-teams-phone | | Sign Azure Communication Services HTTP requests with HMAC | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/hmac-header-tutorial | ### Configuration | Topic | URL | |-------|-----| | Configure Advanced Messaging diagnostic logs in Azure | https://learn.microsoft.com/en-us/azure/communication-services/concepts/advanced-messaging/logs | | Meet prerequisites to use WhatsApp in Copilot Studio | https://learn.microsoft.com/en-us/azure/communication-services/concepts/advanced-messaging/whatsapp/whatsapp-channel-prerequisites | | Use Azure Communication Services chat metrics in Azure Monitor | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/chat-metrics | | Configure Azure Monitor logging and metrics for Communication Services | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/enable-logging | | Use Call Automation Insights workbooks for monitoring | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/insights/call-automation-insights | | Use Call Recording Insights workbooks for analytics | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/insights/call-recording-insights | | View Azure Communication Services chat insights with Workbooks | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/insights/chat-insights | | Use Azure Workbooks for email insights dashboards | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/insights/email-insights | | Monitor SMS activity with Azure insights dashboard | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/insights/sms-insights | | Use ACS voice and video insights workbooks | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/insights/voice-and-video-insights | | Configure Call Automation logging with Azure Monitor | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/logs/call-automation-logs | | Use ACS call client media statistics time series logs | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/logs/call-client-media-statistics-log-schema | | Use ACS call client operations log schema | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/logs/call-client-operations-log-schema | | Understand ACS call diagnostics log schema | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/logs/call-diagnostics-log-schema | | Understand ACS call diagnostics updates log schema | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/logs/call-diagnostics-updates-log-schema | | Use ACS call metrics log schema for insights | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/logs/call-metrics-log-schema | | Understand ACS call summary log schema | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/logs/call-summary-log-schema | | Understand ACS call summary updates log schema | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/logs/call-summary-updates-log-schema | | Enable and interpret Azure Communication Services chat logs | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/logs/chat-logs | | Configure and use Azure email diagnostic logs | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/logs/email-logs | | Configure end of call survey logs for ACS Web SDK | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/logs/end-of-call-survey-logs | | Configure and interpret Call Recording summary logs | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/logs/recording-logs | | Enable and interpret Azure SMS diagnostic logs | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/logs/sms-logs | | Configure and interpret ACS voice and video call logs | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/logs/voice-and-video-logs | | Query ACS call logs with Azure Log Analytics | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/query-call-logs | | Query ACS call logs with Azure Log Analytics | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/query-call-logs | | Set up monitoring and alerts for ACS calls | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/set-up-call-monitoring | | Use Azure SMS metrics and dimensions in monitoring | https://learn.microsoft.com/en-us/azure/communication-services/concepts/analytics/sms-metrics | | Configure incoming call notifications with Event Grid | https://learn.microsoft.com/en-us/azure/communication-services/concepts/call-automation/incoming-call-notification | | Understand Azure email metric definitions and usage | https://learn.microsoft.com/en-us/azure/communication-services/concepts/email-metrics | | Use inline attachments in ACS email messages | https://learn.microsoft.com/en-us/azure/communication-services/concepts/email/email-attachment-inline | | Prepare ACS email resources and domains for sending | https://learn.microsoft.com/en-us/azure/communication-services/concepts/email/prepare-email-communication-resource | | Configure firewall rules for ACS custom Teams calling apps | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/custom-teams-endpoint-firewall-configuration | | Understand Teams user capabilities in ACS calls | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/guest/calling-capabilities | | Review capabilities for Teams external users in meetings | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/guest/meeting-capabilities | | Understand Teams client experience for external ACS users | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/guest/teams-client-experience | | Provision resources for Teams Phone extensibility with ACS | https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/tpe/teams-phone-extensibility-provisioning | | Understand and use ACS metric definitions in Azure Monitor | https://learn.microsoft.com/en-us/azure/communication-services/concepts/metrics | | Interpret Job Router metrics in Azure portal | https://learn.microsoft.com/en-us/azure/communication-services/concepts/router/metrics | | Configure Azure SMS Opt-Out Management API | https://learn.microsoft.com/en-us/azure/communication-services/concepts/sms/opt-out-api-concept | | Configure ACS direct routing and voice routing | https://learn.microsoft.com/en-us/azure/communication-services/concepts/telephony/direct-routing-provisioning | | Configure SIP parameters for ACS direct routing | https://learn.microsoft.com/en-us/azure/communication-services/concepts/telephony/direct-routing-sip-specification | | Configure inbound PSTN and direct routing endpoints in ACS | https://learn.microsoft.com/en-us/azure/communication-services/concepts/telephony/inbound-calling-capabilities | | Monitor ACS direct routing components and trunks | https://learn.microsoft.com/en-us/azure/communication-services/concepts/telephony/monitoring-troubleshooting-telephony/monitor-direct-routing | | Configure and use Azure Communication Services call recording | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/call-recording | | Access media quality statistics via ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/media-quality-sdk | | Configure and use ACS pre-call diagnostics API | https://learn.microsoft.com/en-us/azure/communication-services/concepts/voice-video-calling/pre-call-diagnostics | | Validate domains for ACS direct routing SBCs | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/telephony/domain-validation | | Enable audio-only calling mode in ACS UI Library | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/ui-library-sdk/audio-only-mode | | Configure custom button bar actions in ACS UI Library | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/ui-library-sdk/button-injection | | Enable closed captions in ACS UI Library calls | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/ui-library-sdk/closed-captions | | Inject custom user data models into ACS UI Library | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/ui-library-sdk/data-model | | Disable end-call confirmation in ACS UI Library | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/ui-library-sdk/leave-call-confirmation | | Configure localization and RTL in ACS UI Library | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/ui-library-sdk/localization | | Configure screen orientation in ACS UI Library | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/ui-library-sdk/orientation | | Set custom call titles and subtitles in ACS UI Library | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/ui-library-sdk/setup-title-subtitle | | Configure skipping setup screen in ACS UI Library | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/ui-library-sdk/skip-setup-screen | | Customize theming for ACS UI Library components | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/ui-library-sdk/theming | | Provision Azure Managed Domains for ACS email | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/add-azure-managed-domains | | Configure custom verified email domains in ACS | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/add-custom-verified-domains | | Manage multiple email sender addresses in ACS | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/add-multiple-senders | | Manage ACS email sender addresses via Management SDKs | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/add-multiple-senders-mgmt-sdks | | Connect verified domains to ACS Email Communication Service | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/connect-email-communication-resource | | Create and manage ACS Email Communication Service resources | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/create-email-communication-resource | | Enable email engagement tracking for Azure domains | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/enable-user-engagement-tracking | | Configure email suppression lists in Azure portal | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/manage-suppression-lists | | Apply for Azure SMS short code provisioning | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/sms/apply-for-short-code | | Register 10DLC brand and campaigns in Azure | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/sms/apply-for-ten-digit-long-code | | Submit and manage Azure toll-free SMS verification | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/sms/apply-for-toll-free-verification | | Enable alphanumeric sender ID for Azure SMS | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/sms/enable-alphanumeric-sender-id | | Programmatically configure ACS direct routing voice rules | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/telephony/voice-routing-sdk-config | | Configure video constraints in ACS calling apps | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/get-started-video-constraints | | Disable local preview mirroring in ACS calls | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/local-preview-mirroring | | Migrate Android ACS push to FCM HTTP v1 | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/call-chat-migrate-android-push-fcm-v1 | | Register ACS Android push notifications with FCM v1 | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/call-chat-register-android-push-fcm-v1 | | Configure proxy and TURN servers for ACS calling | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/proxy-calling-support-tutorial | ### Integrations & Coding Patterns | Topic | URL | |-------|-----| | Stream call audio with Call Automation Audio Streaming APIs | https://learn.microsoft.com/en-us/azure/communication-services/concepts/call-automation/audio-streaming-concept | | Integrate Call Automation with Foundry Tools | https://learn.microsoft.com/en-us/azure/communication-services/concepts/call-automation/azure-communication-services-azure-cognitive-services-integration | | Use Call Automation play action for audio prompts | https://learn.microsoft.com/en-us/azure/communication-services/concepts/call-automation/play-action | | Use real-time transcription with Call Automation | https://learn.microsoft.com/en-us/azure/communication-services/concepts/call-automation/real-time-transcription | | Gather caller input with Call Automation Recognize | https://learn.microsoft.com/en-us/azure/communication-services/concepts/call-automation/recognize-action | | Configure push notifications for ACS chat and calling apps | https://learn.microsoft.com/en-us/azure/communication-services/concepts/notifications | | Use ACS Number Lookup to retrieve phone insights | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/number-lookup-concept | | Integrate ACS Number Lookup SDK into applications | https://learn.microsoft.com/en-us/azure/communication-services/concepts/numbers/number-lookup-sdk | | Control calls with Call Automation REST actions | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/call-automation/actions-for-call-control | | Get audio streams from calls using Audio Streaming API | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/call-automation/audio-streaming-quickstart | | Use mid-call media actions with Call Automation | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/call-automation/control-mid-call-media-actions | | Pass custom context data in Call Automation calls | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/call-automation/custom-context | | Process Call Automation webhook events with event processor | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/call-automation/handle-events-with-event-processor | | Mute call participants using Call Automation APIs | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/call-automation/mute-participants | | Play audio to callers using Call Automation SDK | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/call-automation/play-action | | Add real-time call transcription via Call Automation SDKs | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/call-automation/real-time-transcription-tutorial | | Capture DTMF input with Call Automation Recognize | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/call-automation/recognize-action | | Automatically record calls using Event Grid and Functions | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/call-automation/record-every-call | | Add Teams users to ACS calls with Call Automation | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/call-automation/teams-interop-call-automation | | Transfer active calls between clients using ACS | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/active-call-transfer | | Retrieve Teams audio conferencing details via ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/audio-conferencing | | Implement Microsoft Teams breakout rooms with ACS | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/breakoutrooms | | Check browser support using ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/browser-support | | Pass UUI headers with ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/call-context | | Integrate iOS CallKit with ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/callkit-integration | | Query local user capabilities during ACS calls | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/capabilities | | Enable closed captions for ACS–Teams interop calls | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/closed-captions-teams-interop-how-to | | Subscribe to Teams participant display name change events | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/display-name-changed | | Render active speakers using ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/dominant-speaker | | Subscribe to Azure Communication Services calling events | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/events | | Detect multiple active tabs with ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/is-sdk-active-in-multiple-tabs | | Control Teams meeting lobby with ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/lobby | | Programmatically manage calls with ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/manage-calls | | Track and manage Teams meeting roles via ACS SDKs | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/manage-role-assignment | | Control video streams during ACS calls | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/manage-video | | Control participant media access in Teams via ACS | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/media-access | | View Teams PowerPoint Live via ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/powerpoint-live | | Enable ACS calling push notifications with Event Grid | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/push-notifications | | Send and manage raised hand state in ACS calls | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/raise-hand | | Implement reactions in ACS and Teams calls | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/reactions | | Enable and handle spotlight state in ACS calls | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/spotlight | | Integrate Android TelecomManager with ACS calling | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/telecommanager-integration | | Enable Teams Together Mode using ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/together-mode | | Transfer calls to users, numbers, or voicemail with ACS | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/calling-sdk/transfer-calls | | Archive Azure Communication Services chat threads to custom storage | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/chat-sdk/archive-chat-threads | | Integrate ACS chat with Teams DLP policies | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/chat-sdk/data-loss-prevention | | Integrate Azure AI translation and sentiment with ACS chat | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/chat-sdk/translating-chats | | Use Teams Shared Line Appearance with ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/cte-calling-sdk/shared-line-appearance | | Accept or decline Job Router offers programmatically | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/router-sdk/accept-decline-offer | | Use Azure Functions as Job Router rule engine | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/router-sdk/azure-function | | Customize best-worker ranking with Azure Functions | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/router-sdk/customize-worker-scoring | | Escalate queued jobs with Job Router SDKs | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/router-sdk/escalate-job | | Retrieve Job Router queue wait time and position | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/router-sdk/estimated-wait-time | | Apply Job Router classification policies via SDKs | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/router-sdk/job-classification | | Manage Job Router queues using SDKs | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/router-sdk/manage-queue | | Route jobs to preferred workers via Job Router | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/router-sdk/preferred-worker | | Create scheduled jobs with Job Router SDKs | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/router-sdk/scheduled-jobs | | Subscribe to Job Router events with Event Grid | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/router-sdk/subscribe-events | | Integrate iOS CallKit with ACS UI Library calling | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/ui-library-sdk/callkit | | Handle Azure Communication Services UI Library events | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/ui-library-sdk/events | | Set up one-to-one calling and notifications in ACS UI Library | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/ui-library-sdk/one-to-one-calling | | Enable picture-in-picture in ACS UI Library calls | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/ui-library-sdk/picture-in-picture | | Integrate Android TelecomManager with ACS UI Library | https://learn.microsoft.com/en-us/azure/communication-services/how-tos/ui-library-sdk/telecommanager | | Download WhatsApp media from ACS Event Grid messages | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/advanced-messaging/whatsapp/download-media | | Integrate app with WhatsApp text and media messaging | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/advanced-messaging/whatsapp/get-started | | Subscribe to WhatsApp Advanced Messaging events with Event Grid | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/advanced-messaging/whatsapp/handle-advanced-messaging-events | | Implement interactive WhatsApp messages with ACS SDK | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/advanced-messaging/whatsapp/send-interactive-messages | | Send WhatsApp reaction messages using ACS SDK | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/advanced-messaging/whatsapp/send-reaction-messages | | Send WhatsApp sticker messages with Advanced Messages SDK | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/advanced-messaging/whatsapp/send-sticker-messages | | Send WhatsApp template messages via Advanced Messages SDK | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/advanced-messaging/whatsapp/send-template-messages | | Make outbound PSTN calls with Call Automation | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/call-automation/quickstart-make-an-outbound-call | | Connect ACS chat to Microsoft Teams meetings | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/chat/meeting-interop | | Integrate Azure OpenAI bot with ACS chat | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/chat/openai-chat-bot-integration | | Integrate Azure Bot Service bots into ACS chat | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/chat/quickstart-botframework-integration | | Use ACS Chat SDK in React Native apps | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/chat/react-native | | Handle Azure email events with Event Grid | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/handle-email-events | | Manage email suppression lists via Azure SDKs | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/manage-suppression-list-management-sdks | | Send email using ACS Email SDKs | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/send-email | | Hydrate Azure EmailClient with existing messageId | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/send-email-advanced/hydrate-email-client-with-message-id | | Poll for ACS email delivery status via SDK | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/send-email-advanced/manually-poll-for-email-status | | Send ACS emails to multiple recipients with SDKs | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/send-email-advanced/send-email-to-multiple-recipients | | Send ACS email with file attachments via SDKs | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/send-email-advanced/send-email-with-attachments | | Send ACS email with inline attachments via SDKs | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/send-email-advanced/send-email-with-inline-attachments | | Use ACS email object model to build send payloads | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/send-email-advanced/use-email-object-model-for-payload | | Send email to ACS via SMTP | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/send-email-smtp/send-email-smtp | | Send ACS email using SMTP with XOAUTH2 in .NET | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/send-email-smtp/send-email-smtp-oauth | | Subscribe to Azure Communication Services events via Event Grid | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/events/subscribe-to-events | | Create Rooms with Azure Communication Services SDKs | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/rooms/get-started-rooms | | Join a Rooms call using web or mobile SDKs | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/rooms/join-rooms-call | | Manage Rooms calls with Calling and Call Automation SDKs | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/rooms/manage-rooms-call | | Create Job Router queues, policies, workers, and jobs | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/router/get-started-router | | Integrate Azure OpenAI with Job Router worker scoring | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/router/job-router-azure-openai-integration | | Handle Azure SMS events and delivery reports | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/sms/handle-sms-events | | Receive and process SMS with Event Grid and Functions | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/sms/receive-sms | | Send SMS using Azure Communication Services SDKs | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/sms/send | | Acquire and manage phone numbers via Azure SDK/CLI | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/telephony/get-phone-number | | Use ACS JavaScript SDK to look up phone operator info | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/telephony/number-lookup | | Add PSTN calling to apps with ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/telephony/pstn-call | | Handle Teams Phone Extensibility calls with Call Automation | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/tpe/teams-phone-extensibility-answer-teams-calls | | Place outbound TPE calls using Call Automation | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/tpe/teams-phone-extensibility-server-outbound-call | | Use Teams Phone extensibility REST API with ACS | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/tpe/teams-phone-extensiblity-rest-api | | Integrate Adaptive Cards into ACS chat UI | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/ui-library/get-started-chat-adaptive-card | | Integrate ACS chat UI Library composites into your app | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/ui-library/get-started-chat-ui-library | | Integrate ACS UI Library composites into applications | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/ui-library/get-started-composites | | Combine ACS Calling and Chat SDKs in Android apps | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/get-started-android-calling-chat-sdk | | Use Call Recording APIs for voice and video calls | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/get-started-call-recording | | Integrate ACS Data Channel messaging in calls | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/get-started-data-channel | | Implement raw media access with ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/get-started-raw-media-access | | Apply video background effects in ACS calls | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/get-started-video-effects | | Get audio stream volume in ACS calling apps | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/get-started-volume-indicator | | Run ACS WebJS calling in Android WebView | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/get-started-webview | | Add closed captions to ACS calling applications | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/get-started-with-closed-captions | | Enable Real Time Text in ACS calling apps | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/get-started-with-real-time-text | | Add 1:1 video calling using ACS JavaScript SDK | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/get-started-with-video-calling | | Add voice calling with ACS Calling SDK for .NET | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/getting-started-with-calling | | Handle ACS calling events with Event Grid | https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/handle-calling-events | | Build AI virtual assistants with Call Automation and Foundry | https://learn.microsoft.com/en-us/azure/communication-services/samples/call-automation-ai | | Integrate Call Automation with Azure OpenAI voice models | https://learn.microsoft.com/en-us/azure/communication-services/samples/call-automation-azure-openai-sample | | Understand and customize ACS Group Chat Hero sample | https://learn.microsoft.com/en-us/azure/communication-services/samples/chat-hero-sample | | Integrate Azure AI for presend email content checks | https://learn.microsoft.com/en-us/azure/communication-services/samples/email-detect-sensitive-content | | Connect Microsoft Copilot Studio agents to voice calls | https://learn.microsoft.com/en-us/azure/communication-services/samples/integrate-azure-communication-services-with-copilot-studio | | Build cross-platform ACS calling apps with UI library | https://learn.microsoft.com/en-us/azure/communication-services/samples/ui-library-cross-platform | | Configure web push notifications for ACS calling | https://learn.microsoft.com/en-us/azure/communication-services/samples/web-calling-push-notifications-sample | | Use ACS web calling sample code in your app | https://learn.microsoft.com/en-us/azure/communication-services/samples/web-calling-sample | | Configure ACS chat push notifications on iOS | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/add-chat-push-notifications | | Add AR video filters using ACS and DeepAR | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/add-video-augmented-reality-tutorial | | Send ACS VOIP push notifications via Event Grid | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/add-voip-push-notifications-event-grid | | Enable ACS audio noise suppression and echo removal | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/audio-quality-enhancements/add-noise-supression | | Embed ACS Chat inside a custom Microsoft Teams app | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/chat-app-teams-embed | | Enable file attachment interoperability in ACS chat | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/chat-interop/meeting-interop-features-file-attachment | | Enable inline image interoperability in ACS chat | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/chat-interop/meeting-interop-features-inline-image | | Collect user feedback with ACS UI library support form | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/collecting-user-feedback/collecting-user-feedback | | Implement ACS End of Call Survey in applications | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/end-of-call-survey-tutorial | | Implement ACS chat file sharing via Blob Storage | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/file-sharing-tutorial-acs-chat | | Enable file sharing in ACS–Teams interop chat | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/file-sharing-tutorial-interop-chat | | Configure inline images for ACS–Teams interop chat | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/inline-image-tutorial-interop-chat | | Retrieve ACS Calling SDK log files from devices | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/log-file-retrieval-tutorial | | Integrate Azure URL Shortener with SMS messaging | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/sms-url-shortener | | Build a trusted authentication service for ACS with Azure Functions | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/trusted-service-tutorial | | Automate pre/post Teams appointments with Power Automate | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/virtual-visits/extend-teams/before-and-after-appointment | | Extend Teams virtual appointment calls with ACS | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/virtual-visits/extend-teams/call | | Integrate custom scheduling with Teams virtual appointments | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/virtual-visits/extend-teams/schedule | | Attach custom telemetry tags in ACS Calling SDK | https://learn.microsoft.com/en-us/azure/communication-services/tutorials/voice-video-calling/diagnostic-options-tag | ### Deployment | Topic | URL | |-------|-----| | Meet infrastructure requirements for ACS direct routing | https://learn.microsoft.com/en-us/azure/communication-services/concepts/telephony/direct-routing-infrastructure | | Automate ACS and Email resource deployment with PowerShell | https://learn.microsoft.com/en-us/azure/communication-services/samples/email-resource-management |